It is hard to compare Spectrum and DIRECTV as each provider offers unique value, but we will discuss some distinct differences to help you choose the best provider.
Charter Spectrum Internet Plans & DIRECTV Packages and Pricing
Spectrum Internet Packages
Charter delivers a speedy internet connection. In addition to being the fastest cable internet provider, it also offers free services of Modem, Wi-Fi installation service, and Security Suite which protects customers PCs from harmful viruses, malicious software, and Trojans to keep the system safe from hackers. When it comes to providing a consistent internet connection, Spectrum is the best. With a consistent internet speed, customers can connect to their folks or business partners anywhere in the world via free video conferencing software such as Skype, WhatsApp, IMO, and Messenger without data caps. Spectrum internet costs $44.99 per month. Its internet only plans are expensive than bundle packages. Charter wants you to go for Triple Play deals. Let’s have a look at Charter Spectrum Internet bundles.
TV Select + Internet
Double Play deal of TV Select and Internet includes 125+ channels with free HD and TV App and access to on-demand content. DVR service with this deal is optional. Internet speed starts at 100 Mbps which works faster than the DSL. Free services include Parental Controls, Security Suite, and Modem.
Spectrum Internet and Voice-Double Play Deal
Double Play deal by Spectrum includes 100 Mbps of internet speed, free online protection, Parental Controls, and Voice service with 28 calling features. Customers can make long distance calls with unlimited data. Free Voice services include 114 Directory Assistance and 911 services.
Triple Play deals
Triple Play deals include Select, Silver, and Gold. All three deals charge $29.97/month for a broadband speed of up to 100 Mbps. However, the number of TV channels differs from Select to Gold. The speed can be increased according to customers demand. All of Charter Spectrum internet packages come with the services of Internet, TV, and phone with a free DVR, Modem and a Router. Triple Play offers a contract buyout offer of $500 for new subscribers.
Pricing Details of Spectrum deals
DIRECTV Internet Service
DIRECTV doesn’t deliver internet using its satellite dish. Top providers such as AT&T and U-verse have contracted with DIRECTV to provide their services through DIRECTV and internet bundle subscriptions. Customers who want bundle services of high-speed internet and HD lineup can subscribe to DIRECTV.
DIRECTV AT&T Internet Package
AT&T internet is currently available in 41 states. AT&T wired broadband connection uses fiber, which is the fastest medium of transmitting signals. It also offers DSL connection in areas where people can’t access fiber lines. Its internet speed goes all the way up to 25 Mbps. Satellite TV customers who want to access the internet and save can go for bundle deals. With bundled packages, customers can save $15.
Pricing Details of DIRECTV Internet
There is no option for subscribing to a single internet service. DIRECTV offers internet with bundle deals only.
Spectrum offers a cost-free installation. Customers can find out whether an installer is available in their area or not by simply making a call to 18334477872. Spectrum allows customers to view, reschedule and cancel appointments online.
Some of DIRECTV and internet packages offer free installation. For example, DIRECTV Family offers a professional installation service with the subscription. Trained professionals set everything up and make sure that the system works well before they leave. All packages don’t offer free installation. Standard installation fee is $35.
Availability of Spectrum
Spectrum offers up to 100 Mbps of internet speed in 41 states of America using a traditional cable to deliver TV and internet services. Traditional cable works like a fiber cable in delivering the fastest speed. Spectrum is ranked the third as far as the area it covers is concerned. Many Spectrum plans start at 200 Mbps, enough to download full-length videos in seconds.
Availability of DIRECTV Bundles with Internet
DIRECTV is a satellite provider that’s why it is virtually available everywhere. No cable provider can challenge its availability. No matter where customers live, DIRECTV remains an option. However, the speed it provides is incredibly slow as compared to the fastest cable providers. Maximum speed it provides is 25 Mbps, that’s enough to keep several devices browsing.
Spectrum Customer Service
After merging with Bright House and Time Warner Cable, Spectrum’s record of providing a high-quality customer service has improved drastically. ACSI gives 65/100 points to Charter customer support service after collecting information from customers who are currently using the service. JD Power gave Spectrum a 5/5 rating in all 41 states. Charter service is unlikely to disappoint customers.
DIRECTV Customer Service
DIRECTV customer service is reliable. It responds to customers questions quickly. Customers can get instant help for:
Disadvantages of Spectrum
Spectrum doesn’t cover all areas. The price of Spectrum deals varies according to customers locations. Spectrum users can subscribe to internet only deals, but it is costly. Users who have only one service option find it hard to afford Triple Play deals. Spectrum offers affordable services for 12 months but for second-year prices get increased.
Disadvantages of DIRECTV
DIRECTV and internet packages are limited to metropolitan areas only. People living in a remote area can easily access DIRECTV HD channels, but they may have to rely on 25 Mbps or a slower internet connection. AT&T internet service is good for residential customers, but business customers need more speeds.
Again, which of both internet providers is best for you depends on your location more than anything else, since infrastructure varies so much from place to place. DIRECTV beats Spectrum when it comes to TV service, but for internet service, we will rate Spectrum higher.
Advantages of Spectrum
Spectrum offers the fastest speed in its coverage areas. The speed starts from 100 Mbps and can be increased to up to 200 Mbps for residential customers. Spectrum Enterprise service offers a Gig speed of up to 940 Mbps for running a business. With the Gig speed, users can download HD files, invoices, images, large files, reports and records in seconds. Business users can connect to multiple users with 99 percent availability of the service. Downloading cloud-based apps, and backups aren’t a challenging task with an incredibly fast broadband connection. More than anything Spectrum offers many free services with Triple Play deals. Customers get free equipment, contract-free deals, free software, and a money back guarantee offer. Spectrum is known for its quality customer support service. Customer service agents are ready to help their esteemed subscribers 24 hours a day seven days a week and 365 days a year. Spectrum offers a 30-day money back guarantee for new customers. If a user wants to switch after subscription, he will get all his money back if he doesn’t like the service.
Advantages of DIRECTV
People living in remote areas prefer DIRECTV services over cable. Although it costs more than cable providers, it still has some advantages of its own. The main reason is the video quality which matters a lot for many subscribers. AT&T DSL service is available in all states of America. Anywhere you go you can access the internet speed of up to 25 Mbps. AT&T is the best option for those who don’t want to pay too much. DIRECTV doesn’t increase its price in the second year of subscription. DIRECTV is a good option for those who love watching TV as it offers 6 TV packages namely Select, Entertainment, Xtra, Ultimate, Premier and Choice. All TV deals offer HD channels at affordable prices with free equipment of Genie DVR. DIRECTV and internet bundles offer a free App which includes almost all regular network Apps. Customers with AT&T internet connection can download and watch DIRECTV for free.